LUC Vigneron

Roles: ·               Senior Project Manager ·               IT Project Manager ·               Network project Manager ·               VOIP/TOIP Project Manager ·               General Manager ·               System & Network Architect ·               System Administration ·               In/Offshore team management ·                 INFRASTRUCTURE EXPERIENCE: ·               VOIP/Visio-Conferencing ·               Mid-Range Appl Dev ·               Mid-Range Decomm ·               Mid-Range build ·               Network services ·               - LAN/WAN/WIFI ·               O/S Migration ·               IT Security / Firewalls ·               SQL Databases ·               NoSQL Databases ·               Java/J2EE ·               Web & Applications servers ·               Virtualization/Cloud   TOOLS/METHODS ·               PMI Methodologies ·               AGILE Scrum ·               MS Office ·               MS Project ·               MS Visio ·                 Industries supported: ·               Financial Industry ·               -IT Support ·               -Data Network Implementation ·               -Datacenter Operations ·               -Telecom infra rationalization ·               Telecom Industry ·               -IT Infrastructure ·               -Data Network Disaster Recovery   Education: ·               MCS University J.F Grenoble France ·               BSc University J.F Grenoble France     CERTIFICATIONS: ·                 Agile Scrum Master ·                 Cisco CCNA   Additional Training:   PMP Exam preparation – University of Central Florida   VOIP/TOIP Cisco CCVP Cisco-University   Cisco Advanced Routing (BSCI) CCNP Cisco-University   Unix Solaris administration– SUN   Oracle 9i(Administration, Rman, Dataguard)   Leadership & Motivation Techniques   Management and business administration Training Conservatoire National des Arts et Métiers (CNAM Paris France)   Languages: French: Native English: Fluent Spanish: Notions German: Notions

Experience Summary   ·   Successful Senior Project manager with 15 years of experience, implementing large and complex, international multi-million dollar SDLC projects involving multiple agencies and/or organizational departments spread around the world. ·   Colleagues know me as a well-organized, respectful person who can meet the demands of business. ·   Known to be autonomous and an out-of the box thinker. ·   Proficient in the use of all MS Office tools, including MS-Project and Visio. ·   Efficiently created and managed 2 international consulting companies with 50 direct employees and increasing the annual sales from 0 to $4 millions in only 2 years.   Skills Inventory   Project Management: ·   Managed projects ranging in size and scope from $50,000 to $2.6M. ·   Drove successful completion of complex strategic and heterogenic project, from business case, project definition, scope, requirements gathering, software development, IT integration, testing, QA/QC, change control and specific implementation. ·   Coordinates project deliverables across multiple service providers. ·   Successfully defined and managed budgets from a simple projects to a global company   Analysis/Design: ·   Designed and implement complex System Network infrastructures   Quality Assurance: ·   Successfully Managed a QA & performance team  ·   Defined and Improved QA and performance process for continuous quality Improvement. ·   Trained teams to incorporate the processes and provide feedback to improve the process.   Architecture/Development: ·   Define complex system network VOIP architectures   Other Technical Skills: Networks: Routed protocol: IPv4, IPX/SPX, AppleTalk, and IPv6 (good knowledge) Routing Protocol: Rip, RIPv2, IRGP, EIGRP, OSPF, ISIS, BGP & MPLS Switching protocol: VTP, 802.1q, ISL, Spanning Tree 802.1d Traffic Engineering and High Availability Solutions (VRRP & HSRP)& Multicast, NAT, SSL, ACL VPN Site2Site, Remote VPN, SSL VPN Protocol WAN: ISDN, X25, Frame Relay, L2TP & PPP Radius Authentication Security: Checkpoint Firewall, Cisco ASA, Access control lists, Linux Iptable.   Voice Over IP: SIP, H323, MGCP, Cisco Call Manager 4.X, Asterisk, Trixbox, Cisco QOS.   Equipment: Cisco Switch:(37xx, 35xx, 29xx)Cisco Routers (VOIP), (75xx, 76xx, 720x, 45xx,38xx, 36xx, 28xx,18xx, 17xx, 8xx) Juniper 5GT,IGS2000 IP phones (Cisco 79xx,Linksys SPA9xx,Grandstream GXP20xx) Softphones:(X-lite, Cisco softphone) PBX (Acatel 4200E). CS9000 Perle   Operating Systems / Applications: Microsoft Windows Server & Workstation (Configuration and server Administration).Linux Redhat (Installation and Administration).FreeBsd (Installation and Administration),MacOSX(Installation and Administration) Programming & Scripting  Bash under UNIX,  Apache ; WebSphere, Tomcat, Jrun, WebLogic, WildFly System: Content management products, Loadtesting tools (Mercury LoadRunner, Winrunner, Astra Loadtest Implementation: DNS, DHCP, WINS and TCP/IP TINA backup (Administration & Exploitation) DBA (junior) Oracle 9I (Installation, administration, exploitation) Patrol Express (Installation, administration, exploitation & troubleshooting). HP OpenView (Installation, exploitation & troubleshooting).

 

 

Manager / Projects Manager,

WPOTECH LLC: Lake Mary FL,            January 2014 – March 2016

 

·         WPOTECH create Self Optimizing Network software solution to improve 2G/3G/4G cellular networks.

·         Conduct Project Initialization and kick-off.

·         List and managed the stakeholders

·         Define the scope with the stakeholders.

·         Gather Project requirements.

·         List and prioritized the risks.

·         Affected the resources and the budget.

·         Defined and managed MS-Project Plan.

·         Efficiently managed the budget.

·         Managed specific product integration and validation tests.

·         Communicate project status across delivery teams, executives and collaborate with customer management

·         Managed Onsite team of developers

·         Test and implementation of WPOTECH solution into one of the top 5 biggest cellular operator. Manage the implementation of a pilot of the solution in Operator datacenter.

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: $1Billion.

·   Estimated annual earnings for the company: $10Million.

·   Project team: 15 members (Sr. DBA, Sys Admins, Senior Java developers, UI Web developers, Vendors)

·   Project Budget $500k.

·   Duration 6 Months.

·   Project Completion: Estimated 2^nd quarter 2016. Weekly stakeholders meeting, internal meeting conducted to ensure projects risks identification, scope, time and cost management. Project currently delayed due to last minute infrastructure scope changes from customer IT team. Implement server in Operator datacenters.

·         Company business development and technical R&D

·         Did business international development

·         Fundraising in Europe and US.

·         Recruit Sales Team and Technical Team

·         Defined the solution servers architecture

·         Test NoSQL database (Hadoop, Cassandra, Mongo Db) and implement SQL to NoSql migration.

·         Test and implement solution virtualization in AWS and Azure cloud infrastructure and build Virtual server platform in AWS and Azure.

 

Manager / Project Manager

Bloomind Inc: Montreal Canada       June 2011 – May 2014

 

• Run operations and business development of a $1.2M yearly gross income IT, Network & Telecom services agency in Canada with 15 employee and contractors.
• Managed a team of 15 persons.
• Business development.
• Sales and Marketing development
• Contracts redaction
• Supplier management
• Company budget and accounting management
• Team Management
• Consultants recruiting.
• Contracts redaction.
• Upgraded Enterprise Data Network technology (Bell/AT&T MPLS) and bandwidth (115 locations spanning North America and Canada)

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: $1Billion a year.

·   Estimated annual earnings for the company: $10Million.

·   Project team: 15 members (Sr DBA, Sys Admin, Senior Java developers)

·   Project Budget $500k.

·   Duration 6 Months.

• Project Completion: Estimated 2^nd Project completed in time and within budget.

 

Manager/Project Manager

Netsim Sarl & AXIM-IT LLC: Paris France & Orlando FL        August 2010 – December 2012

 

• Run a $4M yearly gross income IT, Network & Telecom services group in France and US with 30 employees.
• Business development.
• Sales and Marketing development
• Contracts redaction
• Supplier management
• Company budget and accounting management
• Team Management
• Consultants recruiting.
• Contracts redaction.
• Created functional and technical specifications for various clients.

 

Video conferencing / Multimedia /Telecom Projects Manager,

Société Générale: Bank Paris France           July 2008 - December 2011

 

• Member of the PMO team in an ITIL environment.
• Conduct Project Initialization and kick-off.
• List and managed the stakeholders
• Define the scope with the stakeholders.
• Gather Project requirements.
• List and prioritized the risks.
• Affected the resources and the budget.
• Defined and managed MS-Project Plan.
• Efficiently managed the budget.
• Coordination of international teams. Suppliers
• SLA management.
• Managed Offshore teams.
• Help the end users to define their needs.
• Reports to IT management and collaborate with branches management

 

• Worldwide deployment and operation of 200 videoconferencing systems and 12 multimedia/ telepresence room. Propose technical videoconferencing solutions and architectures based on Tandberg and Polycom solutions. Implement a complete Visio conference infrastructure, in SG datacenters. Coordinate Visio conference integration with TOIP Cisco infrastructure.  

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 10 members (SDM, Telephony PM, Sr. Network Engineer, Sr. Network Architect, Security Engineer, Multiple international suppliers)

·   Project Budget $2.5M$.

·   Duration 3 years. On the fly

·   Project Completion: Completed on time and within budget.

 

• Rationalization of Telecom lines and decommission of 1200 unused lines on different HQ buildings and data-centers.

 

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 3 members (SDM, TPM, Sr. Network Engineer, Sr. Network Architect, Multiple suppliers)

·   Project Budget $125k.

·   Duration 6 month. On the fly

·   Project Completion: Completed on time and within budget.

 

• Migration from Colt Telecom to SFR Telecom fiber lines and decommission of 15 lines on different HQ buildings and data-centers without service interruption. Manage suppliers of Telecom lines, network circuits and network hardware

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 3 members (SDM, Sr. Network Engineer, Sr. Network Architect, Multiple suppliers)

·   Project Budget $225k.

·   Duration 4 month.

·   Project Completion: Completed on time and within budget.

 

• Indoor GSM/3G installation in 1 new building.

·    Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 1 members (Sr. Network Engineer, Multiple suppliers)

·   Project Budget $75k.

·   Duration 2 month.

·   Project Completion: Completed on time and within budget.

 

Senior Production IP Core Technical Leader / Architect

Dimension Data: Paris France,        Jan 2008 – June 2008

·         IP Production Network Architectures, conception and deployment of new services with high availability and security constraints into SFR secured data-centers.

·         Lead Network implementation; Configuration, Build, and Testing 

·         End to end service deployment: Conception, writing of equipment installation documents and configuration technical documents.

 

Deployment Technical Leader   (SFR mobile IP Core network)

Dimension Data: Paris France, October 2007 – Jan 2008

·         Technical Validation of LAN & WAN Network Architectures of the SFR network

·         Deployment of new SFR services on the IP core network in a production environment with high availability and security constraints.

·         IP Core Firewalls configuration and implementation.

·         KPI redaction and analysis.

·         Night operations and coordination of all the external technical actors, in a very sensitive production environment.

 

Senior VOIP/TOIP Project Manager

Orange France: Saint Quentin en Yvelines France, November          2004 – October 2007

 

·         Project VOIP Enterprise   (Orange Europe) - Pilot with 100 VOIP phones under Cisco Call Manager interconnected with the existing SIP&H323 network. VOIP system installation.

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 3 members (Sr. Network Engineer, Sr. Network Architect, VOIP suppliers)

·   Project Budget $100k.

·   Duration 3 month.

·   Project Completion: Project finished 3 month late due to non-assignment of IT resources by stakeholder. The project was on budget.

 

·                     Project GKRAS Cisco Gatekeeper IOS migration  (Orange Europe)

·   IOS Migration of ~200 Cisco 76xx gatekeeper.

·   Risk management and mitigation and negotiation of solutions with stakeholders to meet project expectations.

·   Level 2/3 support for production network & applications.

·   In charge of the redaction of the deployment SLA and technical documents redaction.

·               Project Approach: PMI methodology

·               Estimated Annual cost saving for the customer: N/A

·               Project team: 3 members (Sr. Network Engineer, Sr. Network Architect, TPM)

·               Project Budget $50k.

·               Duration 2 month.

·               Project Completion: Project finished 3 month late due to non-assignment of IT resources by stakeholder. The project was on budget.

 

·                     Project Telephony + (Wanadoo FR /Orange UK )- VOIP platforms deployment

 

·            In charge of live deployment of strategic 2M users Wanadoo/Orange UK VOIP Netcentrex (Mycall V2) applications in tough context with top quality, availability and production constraints (200 servers). Integration of the solution in the IS.

·            Stakeholder management.

·            Risk Analysis and mitigation,

·            Steering committee

·            KPI redaction, and analysis.

·            OLA (Operation Level Agreement) documents completion and correction.

·            Level 2 /3 support for production network & application

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 15 members (Sr. Network Engineer, Sr. Network Architect, Sr. Security Engineer, Sr. System Engineer, DBA, Sr. VOIP Engineer, IT PM)

·   Project Budget $2.7 million.

·   Duration 12 months.

·   Project Completion: Project finished 6 month late and over budget due to lake of reactivity of internal teams and conflicts between different stakeholders, and new functionalities imposed by new government regulations added at 30% of the project.

 

Senior IT Infrastructure Project Manager

France Telecom: Paris France   September 2002 – October 2004

Project Manager on strategic applications merging 50 IS historical network & applications across all of France Telecom’s equipment’s. Live rollout of strategic applications with 100 servers in tough context with top quality, availability and production constraints.

Coordination of a team of contractors specialized in applications for n-tiers architectures development. Level 3 support of applications while in production.

·   Project Approach: PMI methodology

·   Estimated Annual cost saving for the customer: N/A

·   Project team: 15 members (Program Manager, Pre-production engineers, Sr System Engineer, dba, 5 Pre-production Engineers, Sr. IT PM)

·   Project Budget $5 million.

·   Duration 24 months.

·   Project Completion: Project finished on time and on budget

 

Manager Test Performance & Tuning team, Consultant & Training Director

REEF Corporation: Paris France & Brussels, Belgium                 November 2000 – June 2002

 

Manager  Test Performance & Tuning team

·           Team Manager of 5 experts defining and finding the best performances and tuning depending on various applications servers and hardware architecture.

·           Define software-testing processes in cooperation with the marketing and the R&D.

·           Test and validate performances levels in adequacy with Marketing and R&D

·           Test and validate new Hardware/Software architectures in cooperation with IBM (SPC).

·           Validate products integration in the hardware architectures &ISP networks for each application server.

·           Define current and future hosting & network architectures for the product marketing and sales team.

·           Provide the best system & network configuration and tuning of the products to the R&D and the support.

·           Managed Off-shore team of testers.

 

Consultant & Training Director

·  Provide support on hosting architectures for all the customers.

·  Management of a team of trainers spread all around the world.

·  Organize and set-up of a worldwide training and certification program in close cooperation with IBM Leaning Services.

·  Organize on-demand specific trainings with a dedicated Reef training team spread all around the world.

·  Produce statistics and activity reports of the training department to the executive board.

 

Hosting & Network Expert, Production Project Manager

CEGETEL ENTREPRISES Operator Vivendi Group:         May 1998 – November 2000

 

Manage the deployment of customers IP network, Internet/Intranet Services (Internet access, VPN on IP networks, Network Security, Complex Web hosting with application connectivity and large databases) on national and internationals projects (Vizzavi, SFR, Canal+, Vinci, Scoot,.).Validate and correct new customer’s architectures in adequacy with the Marketing and the R&D. Define and implement new installation processes for the future customer service proposal.

·                     Project Approach: PMI methodology

·                     Estimated Annual cost saving for the customer: N/A

·                     Project team: 2 to 6 members (Sr. Network Engineers, Sr. Dba, Security Engineers, Sr. Pre-production engineers, Sr. System Engineer, Telecom Engineer).

·                     Project Budget $50k to $1 million.

·                     Duration 24 months.

·                     Project Completion: Projects most of the time few months late because the sales and contract team didn’t transmit the projects correctly to PM teams. The scope was not correctly defined with the customer during the sales process and often had to be prequalified during the project deployment.

 

Network & System administrator

PLANETE.NET (PSINET) National ISP: Montreuil France August 1996 – May 1998

 

Network & System Administrator & Operations and Technical Center Manager.

Designed and set-up of the national technical architecture. (Network & System)

Managed of the technical centers to provide a 24/24 7/7 service.  Level 3 support for the team